Tuesday, June 5, 2012
Conversation Management in a B2B Setting: Is that an option?
It is the most frequently asked question before, during and after my workshops: “Steven, can this conversation vision also be applied in B2B companies?”. As far as I am concerned, the answer is a clear YES! In this article I will try and explain why I think so, and I will try and convince you to get started with conversation management in a B2B setting.
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